RETURN POLICY

At Barbs Boutique, we strive to ensure that every purchase meets your expectations. However, if for any reason you are not completely satisfied with your order, please review our return policy below.

RETURN ELIGIBILITY

To qualify for a return, the following conditions apply:

  • Items must be physically received before a return request can be submitted.

  • Return requests must be submitted within 14 days of delivery.

  • Items must be unused, unworn, unwashed, and undamaged.

  • All original tags and labels must remain attached.

  • Items may be tried on for fit, but may not be worn.

  • Items ordered intentionally in multiple sizes with the intent to partially return are not eligible for return.

We reserve the right to refuse returns that do not meet these conditions.

RETURN COSTS

  • Return shipping costs are the full responsibility of the customer.

  • This includes any international shipping fees, customs duties, or import charges.

  • Shipping costs are non-refundable.

We strongly recommend using a trackable shipping service, as we cannot process refunds for items that are not received.

RETURN PROCESS

To initiate a return:

  1. Email us at info@barbsboutique.com within 14 days of receiving your order.

  2. You will receive detailed return instructions and the designated return address.

  3. Ship the item back at your own expense using a trackable shipping method.

Returns sent without prior approval may not be accepted.

REFUNDS

Once the returned item has been received and inspected:

  • If approved, your refund will be processed within 14 business days.

  • Refunds are issued to the original payment method.

  • Original shipping costs are non-refundable.

Please note that processing times may vary depending on your payment provider.

DAMAGED OR INCORRECT ITEMS

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.

We will review the situation and provide an appropriate solution.

ORDER ACCURACY & ADDRESS RESPONSIBILITY

  • Customers are responsible for providing accurate shipping information at checkout.

  • If an incorrect address is entered, this must be reported within 24 hours of placing the order.

  • We are not responsible for packages marked as delivered to the address provided by the customer.

CONTACT INFORMATION

For all return-related inquiries, please contact:

Barbs Boutique
Email: info@barbsboutique.com